PRIVACY POLICY
LAST UPDATED: 17/04/2026
INFORMATION WE COLLECT
PERSONAL INFORMATION: When you book a spa session, register for our newsletter, or contact us, we collect information such as your name, email address, phone number, and pet profiles.
USAGE DATA: We automatically collect data on how you interact with our website, including your IP address, browser type, pages visited, and timestamps to improve our digital experience.
HOW WE USE YOUR INFORMATION
SERVICE FULFILLMENT: To process your spa bookings, manage cafe reservations, and provide customer support.
MARKETING COMMUNICATIONS: With your consent, we may send updates about new seasonal treats, spa promotions, or special events. You can opt-out at any time.
WEBSITE IMPROVEMENT: We analyze usage data to enhance user experience, website security, and functional performance.
LEGAL COMPLIANCE: To comply with legal obligations, enforce our site policies, and protect our rights.
DATA SECURITY
We implement industry-standard security measures to protect your personal information from unauthorized access or disclosure. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
THIRD-PARTY SERVICES
We may use third-party providers to assist in operating our website and conducting our business (such as booking management tools). These parties only have access to your data to perform specific tasks on our behalf and are strictly obligated not to disclose it.
COOKIES & ANALYTICS
COOKIES: Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies, though some parts of the site may not function properly as a result.
GOOGLE ANALYTICS: We use Google Analytics to understand customer behavior. You can learn more about how Google uses your data at: google.com/intl/en/policies/privacy/.
SHARING YOUR PERSONAL INFORMATION
We share your information with third parties only to help us use it as described above (e.g., analytics or booking systems). We may also disclose information to comply with applicable laws and regulations or to respond to lawful requests for information.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update our Privacy Policy at any time. Any changes will be effective immediately upon being posted on this page.
767 SILVER SEVEN Road #26, OTTAWA, ON
© 2026 MOO&BEAN. ALL RIGHTS RESERVED
We share your information with third parties only to help us use it as described above (e.g., analytics or booking systems). We may also disclose information to comply with applicable laws and regulations or to respond to lawful requests for information.